MacBook Repair in Chicago

No, and that's by design. Being independent means we have full control over which repairs we take on, which parts we source, and which machines we accept. Our technicians have over 15 years of hands-on MacBook experience and work at a level most shops don't attempt. We can offer you multiple part options at different price points, perform component-level board work in-house, and accept MacBook models of any age. We built our reputation on the repairs other shops passed on.

Not always. A MacBook that won't charge is one of the most misdiagnosed repairs in the industry. A lot of shops default to full board replacement because component-level work takes specialized skill and equipment. We do that work in-house, which is why we can often fix charging issues other shops gave up on. We've traced what looked like a dead board down to a single failed component more times than we can count. Bring it in for a free assessment before you approve an expensive board replacement anywhere.

In most cases, yes. The worst thing you can do after a spill is try to power the MacBook on, which can cause further damage to the board. If you bring it to us quickly, we can open it up, assess what the liquid reached, clean and repair the affected components, and in most cases return it fully working with all data intact. We've done this hundreds of times. A lot of shops will quote you a full replacement because they don't do board-level liquid damage work. We'll tell you what's actually going on first.

Yes, on both MacBook Air and MacBook Pro models. The standard industry approach for keyboard issues is a full top case replacement, which is expensive and often requires shipping your machine out for up to two weeks. In most cases we can replace only the affected individual keys in-store in one to two days at a fraction of that cost. Bring it in and we'll take a look before quoting you anything.

This is usually a cable issue connected to the hinge, not the screen itself. It's one of the most common misdiagnoses we see, and it affects multiple MacBook Air and Pro models across different generations. Shops that don't do a thorough diagnosis will quote you a full screen replacement you don't need. We've fixed this exact issue without touching the screen at roughly half the cost of what other shops quoted. A free assessment will confirm the cause before any work starts.

Yes. Once a MacBook reaches a certain age, many shops stop servicing it entirely because parts become harder to source and manufacturer support ends. We don't have an age cutoff. One of our most memorable repairs was a 2010 MacBook where no power was reaching the battery at all -- a board-level issue that most shops wouldn't attempt. We fixed it. If your machine still has value to you, bring it in and we'll give you an honest assessment of what's possible.

It's more complicated than a yes or no. We source through an authorized Apple parts supplier, but the reality is that parts availability varies widely by model and year. For the parts that aren't available through official channels, we use premium aftermarket components that meet or exceed OEM standards. All batteries we install are brand new regardless of the source. We'll always tell you exactly what part is going into your machine and give you the choice where options exist.

Pricing depends on the model and the repair. As a general guide: screen replacements typically range from $300 to $600, with larger MacBook Pro models using genuine screens running $600 to $800. Battery replacements generally run $150 to $200. Keyboard repairs range from $80 to $400 depending on the model and how many keys are affected. Charging port repairs typically fall between $150 and $300. We'll give you an exact quote after your free assessment before any work begins.

Repair time depends on the part. Because MacBooks come in so many models and configurations, we order the specific part for your machine after the assessment. Most parts arrive within two to three business days. Once the part is in, most repairs are completed the same day or next day. We'll give you a clear timeline after your assessment so you know exactly what to expect.

We'll always tell you honestly why. In most cases the reason is that the damage is too extensive and the cost of repair would exceed the value of the machine. When that happens we'll walk you through your options clearly. If your data is intact we can recover it. Our diagnostic fee applies regardless of outcome because skilled technicians dedicate real time to assessing every machine, and that expertise has value whether or not the repair moves forward. We'll never leave you without a clear answer.

Yes, for most repairs. Screen replacements, battery replacements, keyboard repairs, and touchpad repairs come with a one-year warranty on parts and labor. For logic board and liquid damage repairs the warranty is assessed case by case, typically 30 to 90 days depending on the complexity of the work. We will always tell you exactly where things stand before you approve anything. We also strongly recommend backing up your MacBook before any repair if your device is still functional.

For most standard repairs like screen replacements, battery swaps, and keyboard work, your data is not touched and remains completely safe. For more complex repairs involving the logic board or liquid damage, we take every precaution, but we always recommend backing up your data before any repair if your MacBook is still functional enough to do so. If your MacBook is already not turning on and you're worried about your files, data recovery is a separate service we offer and we'll walk you through what's possible after the assessment.

Walk-ins are always welcome. Bring your MacBook into our shop at 1719 W North Ave in Wicker Park any time during business hours, Monday through Saturday 10am to 5:30pm. We're closed on Sundays. If you'd prefer to plan ahead or are coming in for a more complex repair, you can also book online to hold your spot. We're a short walk from the Damen Blue Line stop and street parking on North Ave is usually easy to find.